Refund policy

We have a NO RETURN policy, which means you are not to return any products after receiving your package. 

You can always contact us for any return questions at looksbykatt@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
We will notify you once we’ve received and inspected your damaged items or return, and let you know if the refund will be approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 

If more than 15 business days have passed since we’ve approved your return, please contact us at looksbykatt@gmail.com.